🆘Getting Support

🧰 Start Here: Common Fixes & Essentials

✅ Check your agent version

Many issues are resolved simply by updating the agent. → How to Check and Update Your Agent

🎓 Watch the crash courses

• Beginner Crash Course — Covers the basics of building and running TaskBots.

• Selector Crash Course — Essential if you work with challenging anti-bot websites such as social media, Amazon, or search engines. Automating these reliably requires a basic understanding of custom selectors, so we strongly recommend watching this before asking for help.

📚 Explore the docs

• Common problems

• Using Run Reports (how to troubleshoot TaskBots)

• Selectors

• Building blocks

• Tables

• Variables

• Loops

🧭 Agent not launching?

→ My TaskBot does not start run

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🛠️ Report a Technical Error (Broken Feature or Unexpected Error)

If you've found a bug — like a broken feature or unexpected error — submit it via:

• Our Discord group: #report-a-bug channel

• Or use the form: Bug Report Form

❗️Bug reports must include reproducible steps.

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👩🏽‍💼 Business Plan Support

If you're on the Business Plan, you have access to priority email support. → Submit a Business Plan Support Request

⏱ Response time: Requests may take up to 2 business days to be processed.

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🧠 Ask the Community (Fast + Free)

In our community, most users get help same day — often within hours. Join our Discord and post in the #community-help forum with your question and describe what you’ve tried.

You’ll also get access to:

• Ready-to-use free TaskBot templates in the #subflow-library

• Cheatsheets, tips, and selector help

• Active volunteers who love solving tough automation problems

🙌 The community is built on give and take. Got help? Pay it forward and help others!

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💼 Hire a ZeroWork Expert

For 1-on-1 support with your automation, complex selectors, or specific use case: → Hire a vetted ZeroWork expert (Note: ZeroWork takes no commission.)

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💳 Billing or Account Changes

For billing-related questions or to update the email address linked to your account, please contact: [email protected].