> For the complete documentation index, see [llms.txt](https://docs.zerowork.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zerowork.io/support/getting-support.md).

# Getting Support

### 🧰 Start Here: Common Fixes & Essentials

#### ✅ Check your agent version

Many issues are resolved simply by updating the agent.\
→ [**How to Check and Update Your Agent**](/using-zerowork/general-run-schedule-share-webhooks/how-to-check-and-update-your-agent.md)

#### 🎓 Watch the crash courses

* [**Beginner Crash Course**](/crash-course.md) — Covers the basics of building and running TaskBots.
* [**Selector Crash Course**](https://www.youtube.com/playlist?list=PL7X7ThrPNPJCVC6Df3M_d7tqeRQWPmF2r) — Essential if you work with challenging anti-bot websites such as social media, Amazon, or search engines. Automating these reliably requires a basic understanding of custom selectors, so we strongly recommend watching this before asking for help.

#### 📚 Explore the docs

* [Common problems](/using-zerowork/common-problems.md)
* [Using Run Reports](/using-zerowork/using-run-reports.md) (how to troubleshoot TaskBots)
* [Selectors](/using-zerowork/using-selectors.md)
* [Building blocks](/using-zerowork/using-building-blocks.md)
* [Tables](/using-zerowork/using-tables.md) 
* [Variables](/using-zerowork/using-variables.md)
* [Loops](/using-zerowork/using-building-blocks/start-repeat.md)

#### 🧭 Agent not launching?

→ [My TaskBot does not start run](/using-zerowork/common-problems/my-taskbot-does-not-start-run.md)

***

### 🛠️ Report a Technical Error (Broken Feature or Unexpected Error)

If you've found a bug — like a broken feature or unexpected error — submit it via:

* Our [**Discord group**](https://discord.com/invite/JkkCNmVBeg): #report-a-bug channel
* Or use the form:  [**Bug Report Form**](https://share-eu1.hsforms.com/1jz7b5QsgQLWXxvtMuVYedAfex5d)

> ❗️Bug reports must include reproducible steps.

***

### 👩🏽‍💼 Business Plan Support

If you're on the Business Plan, you have access to priority email support.\
→ [Submit a Business Plan Support Request](https://share-eu1.hsforms.com/1kdUHd0uhSC-EbgTsPIsIUgfex5d)

**⏱ Response time:** Requests may take up to 2 business days to be processed.

***

### 🧠 Ask the Community (Fast + Free)

In our community, most users get help same day — often within hours. Join our Discord and post in the #community-help forum with your question and describe what you’ve tried.

You’ll also get access to:

* Ready-to-use free TaskBot templates in the **#subflow-library**
* Cheatsheets, tips, and selector help
* Active volunteers who love solving tough automation problems

> 🙌 The community is built on give and take. Got help? Pay it forward and help others!

***

### 💼 Hire a ZeroWork Expert

For 1-on-1 support with your automation, complex selectors, or specific use case:\
→ [**Hire a vetted ZeroWork expert**](https://www.zerowork.io/hire-an-expert)\
\&#xNAN;*(Note: ZeroWork takes no commission.)*

***

### 💳 Billing or Account Changes

For billing-related questions or to update the email address linked to your account, please contact:\
**<billing@zerowork.io>**.