🆘Getting Support
🧰 Start Here: Common Fixes & Essentials
✅ Check your agent version
Many issues are resolved simply by updating the agent. → How to Check and Update Your Agent
🎓 Watch the crash courses
Beginner Crash Course — Covers the basics of building and running TaskBots.
Selector Crash Course — Essential if you work with challenging anti-bot websites such as social media, Amazon, or search engines. Automating these reliably requires a basic understanding of custom selectors, so we strongly recommend watching this before asking for help.
📚 Explore the docs
Using Run Reports (how to troubleshoot TaskBots)
🧭 Agent not launching?
→ My TaskBot does not start run
🛠️ Report a Technical Error (Broken Feature or Unexpected Error)
If you've found a bug — like a broken feature or unexpected error — submit it via:
Our Discord group: #report-a-bug channel
Or use the form: Bug Report Form
❗️Bug reports must include reproducible steps.
👩🏽💼 Business Plan Support
If you're on the Business Plan, you have access to priority email support. → Submit a Business Plan Support Request
⏱ Response time: Requests may take up to 2 business days to be processed.
🧠 Ask the Community (Fast + Free)
In our community, most users get help same day — often within hours. Join our Discord and post in the #community-help forum with your question and describe what you’ve tried.
You’ll also get access to:
Ready-to-use free TaskBot templates in the #subflow-library
Cheatsheets, tips, and selector help
Active volunteers who love solving tough automation problems
🙌 The community is built on give and take. Got help? Pay it forward and help others!
💼 Hire a ZeroWork Expert
For 1-on-1 support with your automation, complex selectors, or specific use case: → Hire a vetted ZeroWork expert (Note: ZeroWork takes no commission.)
💳 Billing or Account Changes
For billing-related questions or to update the email address linked to your account, please contact: [email protected].
Last updated
Was this helpful?